HEWAH Privacy Policy
Last Updated: 29th July 2024
Introduction
At HEWAH, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our service, you consent to the practices described in this policy.
Definitions
- Personal Data: Any information that relates to an identified or identifiable natural person.
- Processing: Any operation performed on personal data, such as collection, recording, storage, use, and destruction.
- Cookies: Text files placed on your device to collect standard Internet log information and visitor behavior information.
Information We Collect
1. Personal Information:
- Account Information: When you sign up for an account, we collect your name, email address, and password.
- Profile Information: You may choose to add additional information to your profile, such as a profile picture, bio, and social media links.
- Payment Information: If you make purchases or donations through our service, we collect payment details, including credit card information.
2. Usage Information:
- Activity Data: We collect information about your activity on the platform, such as the songs you listen to, your search history, and your interactions with other users.
- Device and Log Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, and log data.
3. Cookies and Tracking Technologies:
- Cookies: We use cookies to personalize your experience, track usage patterns, and understand user preferences.
- Web Beacons: We use web beacons to track user engagement and marketing campaign effectiveness.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: Operate, maintain, and enhance our services, including personalizing content and recommendations.
- To Communicate with You: Send you service-related notifications, updates, and promotional messages. You can opt out of receiving promotional emails at any time.
- To Process Transactions: Process purchases and donations.
- To Enforce Our Policies: Ensure compliance with our terms of service, legal obligations, and protect the rights, property, and safety of HEWAH and our users.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Your Consent: With third parties when you have given us your explicit consent.
- Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and hosting services.
- Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Your Rights and Choices
1. Access and Update Information:
- Access and update your account information at any time by logging into your account and editing your profile settings.
2. Opt-Out of Marketing Communications:
- Opt-out of receiving promotional emails by following the unsubscribe instructions in each email or by contacting us.
3. Cookie Preferences:
- Set your browser to remove or reject cookies, but this may affect your ability to use certain features of our services.
4. Data Deletion:
- Request the deletion of your account and personal information by contacting us at [Your Contact Email]. We may retain certain information as required by law or for legitimate business purposes.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
International Data Transfers
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other Personal Information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.